Medical Assistance

Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. Government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

 

The list of Hospitals and Medical Providers is intended only to provide interested American citizens with a convenient reference in emergency situations. You may receive additional information about the individuals and facilities on the list by contacting the Kosovo Ministry of Health. The doctors and establishments on the list establish their own fees, and generally will not settle fee claims directly with U.S. insurance companies. Therefore, the U.S. citizen patient will be expected to pay the bill at the time of treatment/consultation. The patient may thereafter present the paid bill to a U.S. insurance carrier, if any, for reimbursement. Medicare does not reimburse its members for medical expenses incurred in Kosovo.

Licensing Authorities: Kosovo Ministry of Health

Information about health and medical care in Kosovo and additional local and U.S. resources are available at travel.state.gov and following this list of providers.

Kosovo Emergency Dispatch Centers

  • Emergency number is 112 
  • Information on Alarm Centers throughout Kosovo

LIST OF HOSPITALS 

Spitali i Pergjithshem “AMERICAN HOSPITAL KOSOVA” Sh.p.k. General Hospital
Pristina 
Address: Rr. Shkupi Nr. 25, 10000 Pristina (near Pristina University Clinical Center)
Office: +383-(0)38-221-661
Mobile: +383-(0)49-513-513 / +383-(0)49-933-979 (emergencies)
Website/Email: ks.spitaliamerikan.com/en; customercare-ks@spitaliamerikan.com (complaints), recepsioni.ks@spitaliamerikan.comrecepsionikomerercial@spitaliamerikan.com (appointments)
Services: Emergency Department, Laboratory, Radiology, Pediatric, Plastic Surgery, Psychological Therapy, Neurology & Neurosurgery, Obstetrics-Gynecology, IVF-Embryology, Orthopedics, Cardiology & Cardiovascular Surgery,  General surgery, Thoracic Surgery, Neurosurgery, Urology, Coronarography, Physiotherapy, Anesthesiology-ICU, Endoscopy, Rheumatology,  Gastroenterology, Pulmonology, Endocrinology, Hematology, Allergology, Ophthalmology, Nephrology, Infectiology.
Languages: English (extensive), Serbian, Turkish, Italian, German
Hours: Healthcare services available 24/7; admin and outpatient service hours (08:00-16:00)
After Hours: On call

 

LIST OF MEDICAL PROVIDERS 

“ ARS MEDICA “
Pristina
Address: Veternik PN, 10000 Pristina (2km from Pristina on the way to Gjilan/Gnjilane)
Office: +383-(0)602-356;
Mobile: +383-(0)44-122-114 / +383-(0)44-272-787 / +383-(0)44-219-921 / +383-(0)44-190-842 / +383-(0)44-393-394
Website: www.arsmedica-ks.com
E-mail: ngadhnjim.domi@gmail.com; pasionare@gmail.com; besimhajdari@gmail.com; mrikahyseni@gmail.com; fortunaxerxa@gmail.com;  sdamoni@gmail.com;
Services: Maxillofacial surgery, Orthodontics, Dentistry, Periodontics, Oral surgery, Dentistry
Languages: English (extensive), Serbian, Croatian, Macedonian, German
Hours: 09:00-18:00h (Monday to Friday)
After Hours: Emergencies only

 

Amb. Sp. Sëm. Brend. “ALERGJIA-ASTMA” Internal Diseases Clinic – Allergy-Asthma
Pristina
Address: Rr. Rexhep Krasniqi – Kulla e Pare, Emshir, 10000, Pristina
Office:
Mobile:  +383-(0)44-22-99-99 / +383-(0)49-22-99-99
Website/Email: dukagjinzogaj@gmail.com
Services: Allergology and Clinical Immunology
Languages: English (extensive), Serbian, Croatian.
Hours: 15:00-19:00 (Monday to Friday), 10:00-13:00 (Saturday)
After Hours: Not available

 

Poliklinika  “ELITA+ Policlinic ELITA+
Pristina
Address: Dardani SU 6/7-1, 10000 Pristina
Mobile: +383-(0)44-204-240; +383-(0)45-204-240; +383-(0)49-204-240
Website/Email: www.elita-plus.com  info@elita-plus.com; klinikaelitaplus@yahoo.com; erduan_s@yahoo.com
Services: Endocrinology, Internal Diseases, Gastroenterology, Cardiology, Infectiology, Neurology, Pediatrics, Laboratory, Immunology, Microbiology.
Languages: English (extensive), Serbian, Croatian
Hours: 07:00-19:30h (Monday to Friday); 07:00-14:30h (Saturday)
After Hours: Not available

 

Poliknika EUROMED Policlinic Euromed
Pristina – Fushe Kosove/Kosovo Polje
Address: Mother Teresa Nr 158, Fushe Kosove/Kosovo Polje
Office: +383-(0)38- 534-072
Mobile:
Website/Email: recepcionieuromed@hotmail.com
Services: Cardiology, Orthopedics, Thoracic surgery, Urology, Pediatrics, Neurology, Radiology, Ophthalmology, ENT (Ear-Nose-Throat), Vascular surgery, Abdominal surgery, Plastic surgery, ICU, Physiotherapy, Laboratory Pulmonology
Languages: English (extensive), Serbian,  German
Hours: Most doctors available by appointment or in the afternoon, some are available during usual business hours
After Hours: On call

 

Instituti i Oftamologjise ” KLINIKA GJERMANE E SYRIT “ Ophthalmology Institute German Eye Clinic
Pristina
Address: Pristina-Skopje road, 5km out of Pristina
Office/Mobile: +383-(0)38-60-60-63 / +383-(0)45-338-588 / +383-(0)49-650-554
Website/Email: www.kgjs.net info@kgjs.net ; a_shabani@kgjs.net; e_dida@hotmail.com; V_ajazaj@kgjs.net;
Services: Eye specialist, Ophthalmologist
Languages: English (extensive), Serbian, Turkish
Hours: 08:00-19:30 (Monday to Friday)
After Hours:  Not available

 

Spital për Oftalmologji “ Qendra Laserike e Syrit Kubati “ Ophthalmology Hospital Eye Laser Center Kubati
Pristina, Peja/Pec, and Prizren
Address: Rr. Sadete Meklu, Lagja e Vneshtave, Kolovice e Re, 10000 Prishtine
Office: +383-(0)38-255-455 (Pristina) / +383-(0)38-710-555 (Peja/Pec) / +383(0) 29 223 594 (Prizren)
Mobile: +383-(0)44-247-887 & +383-(0)49-247-887 (Pristina) / +383-(0)49-710-555 (Peja/Pec) / +383-(0)44-111-672 & +383-(0)49-111-672 (Prizren)
Website/Email: www.kubati.net
E-mail: info.kubati@gmail.com;
Services: Ophthalmology, Strabismus surgery, Anterior segment surgery, Refractive surgery, Vitro-Retinal Surgery, Medical Retina and Eye-oncology
Languages: English (extensive), Serbian, Croatian, French, Turkish
Hours: 08:00-20:00h (Monday to Friday), 09:00-13:00 (Saturday) – Pristina office;  08:00-18:00h (Monday to Friday), 09:00-13:00 (Saturday) – Prizren office; 10:00-18:00h (Monday to Friday), 10:00-13:00 (Saturday) – Peja/Pec office;
After Hours: On call

Q.D.T. “REZONANCA” Diagnostic and Treatment Center Rezonanca
Pristina
Address: Peyton City, Adrian Krasniqi Nr. 3,  10000 Pristina
Office: +383-(0)38-243-801
Website/Email: www.rezonanca-rks.com ; rezonanca_pejton@hotmail.com
Services: Internal Medicine, Gastroenterology, ENT, Head & Neck Specialists, Cardiology, Ophthalmology, Pediatrics, Neonatology, Psychotherapy, Radiology, Clinical biochemistry, General surgery (local anesthesia) and Laparoscopic surgery (local anesthesia),  Neurology, Neurosurgery (local anesthesia), Oral Surgery (local anesthesia), Pulmonology,  Periodontology, Family Medicine, Orthopedic surgery (local anesthesia), Urology, Gynecology
Languages: English (extensive), Albanian, Serbian, Croatian
Hours: most doctors available from 08:00-17:00h (Monday to Friday)
After Hours: On call

 

Dental Clinic “Advanced Medical Center”
Pristina
Address: Rr. Pashko Vasa Nr. 8, 10000 Pristina
Office:
Mobile: +383-(0) 45-405-040; +383-(0) 49-156-756;
Website/Email: www.adc-ks.com  info@adc-ks.com
Services: Oral surgery, Periodontology, Endodontics, Prosthetics, Orthodontics, Oral Hygiene, Implants, Dental imaging – retro alveolar 2 and 3 dimension; Orthopan
Languages: English (extensive), Serbian, Croatian
Hours: 09:00-18:00h (Monday to Friday), 10:00-14:00h (Saturday)
After Hours: On call

 

Dental Clinic “Qeshu – Smile”
Pristina
Address: Rr. Agim Ramadani Nr. 457, 10000 Pristina
Office: +383-(038) 224-811
Mobile: +383-(0) 45-299-000
Website/Email: www.qeshu-smile.com; smile.qeshu@gmail.com
Services: Dentistry; Prosthetic dentistry, Aesthetic dentistry
Languages: English (extensive)
Hours: 09:00-20:00h (Monday to Friday), 09:00-16:00h (Saturday)
After Hours:

 

Klinka Gjermane Obstetrike/Gjinekologjike “DFK” German Obstetrics/Gynecology Clinic DFK
Pristina
Address: Pristina-Skopje main road, 5km from Pristina in the direction of Skopje
Office: +383-(0)38-60-60-66
Mobile: +383-(0)44-677-333 / +383-(0)49-677-333
Website/Email:  klinika@dfk-ks.com
Services: Gynecology/Obstetrics, Surgery, Pathology
Languages: English (extensive), Serbian, Croatian
Hours: 24/7
After Hours: On call

 

Medical Insurance

Paying a little now can save you a lot later. Obtaining medical treatment and hospital care abroad can be expensive, and medical evacuation to the U.S. can cost more than $50,000. U.S. medical insurance is generally not accepted outside the United States. Social Security Medicare and Medicaid programs do not provide coverage for hospital or medical costs outside the United States.

Check your insurance policy. If it does not cover you abroad, it is a good idea to consider purchasing a short-term policy that does. There are health insurance policies designed specifically to cover travel. Many travel agents and private companies offer insurance plans that will cover health care expenses incurred overseas including medical evacuations.

If your insurance policy does include coverage outside of the U.S., carry both the insurance policy identity card showing the coverage and a claim form. Very few health insurance companies cover a medical evacuation back to the U.S. You may need to obtain insurance to cover a medical evacuation.

Kosovo Country Specific Information: Health

Medical facilities in Kosovo consist of private medical clinics and the government-sponsored University Clinical Center. Medical facilities outside Pristina have very limited capabilities. Quality controls are lacking, services are very basic, hygiene may be insufficient, and medical care is below Western European or U.S. standards. U.S. or Western European-licensed physicians and specialists are not available in Kosovo. If you encounter corruption while obtaining medical care, please report it to the U.S. Embassy and to local authorities.

Kosovo has few ambulances. Ambulances automatically take you to the public hospital. Injured or seriously ill U.S. citizens may be required to take taxis or other immediately available vehicles to the nearest major hospital rather than waiting for ambulances to arrive.

Consult your personal health-care provider before traveling to Kosovo, if you have a pre-existing medical condition.

  • Carry a letter from your attending physician describing the medical condition and names (including generic names) of all prescription medications.
  • Medications should be left in their original containers and clearly labeled. Prescription medication should be original packaging with your doctor’s prescription.
  • Some prescription medication may not be available locally.
  • Tap water is not potable or safe to drink. Take care that food is cooked thoroughly to reduce the risk of food-borne illness.
  • Air pollution in Pristina is a problem, particularly during the winter. Travelers with upper respiratory ailments or asthma-like symptoms should consult their doctor prior to travel.
  • We do not pay medical bills. Be aware that U.S. Medicare or Medicaid does not provide coverage overseas.
  • Make sure your health insurance plan provides coverage overseas. Most care providers overseas only accept cash payments. See our webpage for more information on insurance providers for overseas coverage.
  • We strongly recommend supplemental insurance to cover medical evacuation.

Vaccinations:

 Be up-to-date on all vaccinations recommended by the U.S. Centers for Disease Control and Prevention. The following CDC-recommended vaccines for children are not available in Kosovo: Hib, Rotavirus, Inactivated Polio, Pneumococcal, and Varicella.

U.S. citizens planning on traveling from Kosovo to Mecca should be aware of the MERS Corona Virus Advisory issued by the Saudi government. For more information please see the Hajj Fact Sheet.

Further health information:

Prior to travelling, please review available information about medical care in Kosovo.  You may also consult the following resources:

The emergency medical/ambulance dispatcher (local equivalent of 911 in the U.S.) in Kosovo is 112.  This number will direct you to the correct department based on your needs.

The direct emergency lines in Kosovo are:

  • Police: 192
  • Fire Department: 193
  • Ambulance: 194