Medical Assistance

Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. Government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

 

The list of Hospitals and Medical Providers is intended only to provide interested American citizens with a convenient reference in emergency situations. You may receive additional information about the individuals and facilities on the list by contacting the Kosovo Ministry of Health. The doctors and establishments on the list establish their own fees, and generally will not settle fee claims directly with U.S. insurance companies. Therefore, the U.S. citizen patient will be expected to pay his bill at the time of treatment/consultation. The patient may thereafter present the paid bill to a U.S. insurance carrier, if any, for reimbursement. Medicare does not reimburse its members for medical expenses incurred in Kosovo.

Licensing Authorities: Kosovo Ministry of Health

Information about health and medical care in Kosovo and additional local and U.S. resources are available at travel.state.gov and following this list of providers.

Kosovo Emergency Dispatch Centers

  • Emergency number is 112 

LIST OF HOSPITALS 

Spitali i Pergjithshem “AMERICAN HOSPITAL KOSOVA” General Hospital
Pristina – Ajvali
Address: Shkupi St Nr. 25, Pristina (near Pristina University Clinical Center)
Office: +383-(0)38-221-661
Mobile: +383-(0)45-500-910 / +383-(0)45-503-255
Website/Email: http://ks.spitaliamerikan.com/en / info-ks@spitaliamerikan.com
Services: General surgery, Orthopedics, Traumatology,  Gynecology and Obstetrics, Gastroenterology, Plastic, Reconstructive and Aesthetic Surgery,  Urology, Intensive Care, ENT (Ear-Nose-Throat), Pediatrics & Neonatology, Oncology,  Cardiology,  Endoscopic surgery,  Radiology, Clinical Biochemistry,  Neurology,  Microbiology
Languages: English (extensive), Albanian, Serbian, Croatian
Hours: Most doctors available 08:30-16:30h (Monday to Friday)
After Hours: On call

 

Spitali Special per Kirurgji “KLINIKA EUROMED” General Hospital
Pristina – Fushe Kosove/Kosovo Polje
Address: Mother Teresa Nr 158, Fushe Kosove/Kosovo Polje
Office: +383-(0)38- 534-072
Mobile:
Website/Email: www.klinikaeuromed.com  / recepcionieuromed@hotmail.com
Services: Cardiology, Orthopedics, Thoracic surgery, Urology, Pediatrics, Neurology, Radiology, Ophthalmology, ENT (Ear-Nose-Throat), Vascular surgery, Abdominal surgery, Plastic surgery, ICU, Physiotherapy, Laboratory Pulmonology
Languages: English (extensive), Albanian, Serbian,  German
Hours: Most doctors available by appointment or in the afternoon, some are available during usual business hours
After Hours: On call

 

LIST OF MEDICAL PROVIDERS 

Spital Ditor i Kirurgjisë Maksilofaciale “ ARS MEDICA “ Outpatient Clinic for Maxillofacial surgery
Pristina
Address: Veternik n/n, Pristina (4km from Pristina on the way to Gjilan/Gnjilane)
Office:
Mobile: +383-(0)44-122-114 / +383-(0)44-272-787 / +383-(0)44-219-921 / +383-(0)44-190-842 / +383-(0)44-393-394
Website: www.arsmedica-ks.com
E-mail: ngadhnjim.domi@gmail.com / besimhajdari@gmail.com / sdamoni@gmail.com /
fortunaxerxa@gmail.com / mrika.hyseni@hotmail.com
Services: Maxillofacials, Surgery,  Dentistry
Languages: English (extensive), Albanian, Serbian, Croatian
Hours: 09:00-18:00h (Monday to Friday)
After Hours: On call

 

Amb. Sp. Sëm. Brend. “ALERGJIA-ASTMA” Internal Diseases Clinic – Allergy-Asthma
Pristina
Address: Rexhep Krasniqi St, Emshir, Pristina
Office:
Mobile: +383-(0)44-312-118 / +383-(0)44-22-99-99 / +383-(0)49-22-99-99
Website/Email:  bajramabdullahu@hotmail.com / dukagjinzogaj@gmail.com
Services: Allergy testing and treatment, Clinical Immunology
Languages: English (extensive), Albanian, Serbian
Hours: 15:00-19:00h (Monday to Friday)
After Hours: Not available

 

Poliklinika  ” ELITA “ Policlinic ELITA
Pristina
Address: Dardani SU/6-7/Vila 1, Pristina
Office: +383-(0)38-556-562
Website/Email:  erduan_s@yahoo.com
Services: Endocrinology, Internal Diseases, Gastroenterology, Immunology, Nephrology, Pediatrics, Laboratory
Languages: English (extensive), Albanian, Serbian, Croatian
Hours: 09:00-17:00h (Monday to Friday)
After Hours: Not available

 

Spital Ditor për Oftamologji ” KLINIKA GJERMANE E SYRIT “ Ophthalmology Outpatient German Eye Clinic
Pristina
Address: Pristina-Skopje road, 5km out of Pristina
Office: +383-(0)38-60-60-63 / +383-(0)45-338-588 / +383-(0)49-650-554
Website/Email: www.kgjs.net / info@kgjs.net / V_ajazaj@kgjs.net / e_dida@kgjs.net
Services: Eye specialist, Ophthalmologist
Languages: English (extensive), Albanian, Serbian, Turkish
Hours: 08:00-19:30 (Monday to Friday)
After Hours:  Not available

 

Spital Special për Oftalmologji “ Qendra Laserike e Syrit Kubati “ Ophthalmology Hospital Eye Laser Center Kubati
Pristina, Peja/Pec, and Prizren
Address: Ali Pashe Gucia St, Lagja e Vneshtave, Kolovice e Re, Pristina
Office: +383-(0)38-255-455 (Pristina) / +383-(0)38-710-555 (Peja/Pec) / +383(0) 29 223 594 (Prizren)
Mobile: +383-(0)44-247-887 (Pristina) / +383-(0)49-710-555 (Peja/Pec) / +383-(0)44-111-672 (Prizren)
Website/Email: www.kubati.net  /  info.kubati@gmail.com  /  nasersalihu@yahoo.com
E-mail:
Services: Ophthalmology, Anterior segment surgery, Vitro-Retinal Surgery, Medical Retina and Eye-oncology
Languages: English (extensive), Albanian, Serbian, Croatian, French, Turkish
Hours: 08:00-19:00h (Monday to Friday)
After Hours: On call

Q.D.T. “REZONANCA” Diagnostic and Treatment Center Rezonanca
Pristina
Address: Peyton City, Adrian Krasniqi Nr. 3,  Pristina
Office: +383-(0)38-243-801
Website/Email:  rezonanca-ks.com / rezonanca_pejton@hotmail.com
Services: Internal Medicine, Gastroenterology, ENT, Head & Neck Specialists, Cardiology, Ophthalmology, Pediatrics, Neonatology, Psychotherapy, Radiology, Clinical biochemistry, General surgery and Laparoscopic surgery,  Neurology, Neurosurgery, Oral Surgery, Pulmonology,  Periodontology, Family Medicine, Orthopedic surgery, Urology, Gynecology
Languages: English (extensive), Albanian, Serbian, Croatian
Hours: most doctors available from 08:00-17:00h (Monday to Friday)
After Hours: On call

 

Dental Clinic Advanced Medical Center
Pristina
Address: Peyton City, Adrian Krasniqi Nr. 3, Pristina
Office:
Mobile: +383-(0) 44-156-756
Website/Email:  fisnikm@hotmail.com
Services: Oral surgery, Periodontology, Endodontics, Prosthetics, Orthodontics, Oral Hygiene, Implants, Dental imaging – retro alveolar 2 and 3 dimension; Orthopan
Languages: English (extensive), Albanian, Serbian, Croatian
Hours: 09:00-17:00h (Monday to Friday)
After Hours: On call

 

Klinka Gjermane Obstetrike/Gjinekologjike “DFK” German Obstetrics/Gynecology Clinic DFK
Pristina
Address: Pristina-Skopje main road, 5km from Pristina in the direction of Skopje
Office: +383-(0)38-60-60-66
Mobile: +383-(0)44-677-333 / +383-(0)49-677-333
Website/Email:  klinika@dfk-ks.com
Services: Gynecology/Obstetrics, Neonatology
Languages: English (extensive), Albanian, Serbian,  Croatian
Hours: 24/7
After Hours: On call

 

Medical Insurance

Paying a little now can save you a lot later. Obtaining medical treatment and hospital care abroad can be expensive, and medical evacuation to the U.S. can cost more than $50,000. U.S. medical insurance is generally not accepted outside the United States. Social Security Medicare and Medicaid programs do not provide coverage for hospital or medical costs outside the United States.

Check your insurance policy. If it does not cover you abroad, it is a good idea to consider purchasing a short-term policy that does. There are health insurance policies designed specifically to cover travel. Many travel agents and private companies offer insurance plans that will cover health care expenses incurred overseas including medical evacuations.

If your insurance policy does include coverage outside of the U.S., carry both the insurance policy identity card showing the coverage and a claim form. Very few health insurance companies cover a medical evacuation back to the U.S. You may need to obtain insurance to cover a medical evacuation.

Kosovo Country Specific Information: Health

Medical facilities in Kosovo consist of private medical clinics and the government-sponsored University Clinical Center. Medical facilities outside Pristina have very limited capabilities. Quality controls are lacking, services are very basic, hygiene may be insufficient, and medical care is below Western European or U.S. standards. U.S. or Western European-licensed physicians and specialists are not available in Kosovo. If you encounter corruption while obtaining medical care, please report it to the U.S. Embassy and to local authorities.

Kosovo has few ambulances. Ambulances automatically take you to the public hospital. Injured or seriously ill U.S. citizens may be required to take taxis or other immediately available vehicles to the nearest major hospital rather than waiting for ambulances to arrive.

Consult your personal health-care provider before traveling to Kosovo, if you have a pre-existing medical condition.

  • Carry a letter from your attending physician describing the medical condition and names (including generic names) of all prescription medications.
  • Medications should be left in their original containers and clearly labeled. Prescription medication should be original packaging with your doctor’s prescription.
  • Some prescription medication may not be available locally.
  • Tap water is not potable or safe to drink. Take care that food is cooked thoroughly to reduce the risk of food-borne illness.
  • Air pollution in Pristina is a problem, particularly during the winter. Travelers with upper respiratory ailments or asthma-like symptoms should consult their doctor prior to travel.
  • We do not pay medical bills. Be aware that U.S. Medicare or Medicaid does not provide coverage overseas.
  • Make sure your health insurance plan provides coverage overseas. Most care providers overseas only accept cash payments. See our webpage for more information on insurance providers for overseas coverage.
  • We strongly recommend supplemental insurance to cover medical evacuation.

Vaccinations:

 Be up-to-date on all vaccinations recommended by the U.S. Centers for Disease Control and Prevention. The following CDC-recommended vaccines for children are not available in Kosovo: Hib, Rotavirus, Inactivated Polio, Pneumococcal, and Varicella.

U.S. citizens planning on traveling from Kosovo to Mecca should be aware of the MERS Corona Virus Advisory issued by the Saudi government. For more information please see the Hajj Fact Sheet.

Further health information:

Prior to travelling, please review available information about medical care in Kosovo.  You may also consult the following resources:

The emergency medical/ambulance dispatcher (local equivalent of 911 in the U.S.) in Kosovo is 112.  This number will direct you to the correct department based on your needs.

The direct emergency lines in Kosovo are:

  • Police: 192
  • Fire Department: 193
  • Ambulance: 194