Contact Information

If you are a U.S. citizen in Kosovo with an after-hours American Citizen Services emergency, please call +381 38-5959-3000 and ask for the after-hours mission duty officer.

If you are calling from the United States about a U.S. citizen in Kosovo with an emergency, call the Office of Overseas Citizen Services at 1-888-407-4747, toll-free in the United States and Canada, or 1-202-501-4444 from other countries.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).

Emergency questions or notifications about life-or-death urgent U.S. citizen issues should be directed to our office by phone.  Please do not send emergency information requiring an immediate response by e-mail.

For issues that arise during business hours, or after-hours issues which are not emergencies, please see Local Resources for U.S. Citizens page or contact us Monday – Friday between 9:00 am – 10:00 am.  The Consular Section is open from 8:00 a.m. to 5:00 p.m., Monday through Friday, except local and U.S. holidays.